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Terms & Conditions


Please take the time to read our Terms and Conditions to ensure that you have familiarized yourself with our policies.
By ordering from Tailored Communications' website, you automatically accept our Terms and Conditions.

Order Cancellation:
Once production begins, an order cannot be cancelled.
You will receive a notification once your artwork is approved.

Graphics:
A design package is emailed to you once your order is placed and it includes graphic requirements and templates based on your order.  It is your responsibility to follow the graphic requirements.  We can guide you through the design process if you need assistance.  Design services are also available at an extra cost.  Contact us for more information.

Shipping:
To ensure lower transportation costs, most of our shipments are factory direct.
Once your order is shipped, you will receive tracking information.  For some shipments, you may be required to pay customs or duties.  We are not responsible for lost or damaged packages.  If your order is lost or damaged, please contact the carrier.
We do our best to ensure that your order arrives complete and damage free.  

Our Promise:
During your design and ordering process, you will find that we will be providing you with all the information you need to get your product on time with the quality you desire.

Visit our Contact Us page for any questions or concerns you may have.

Thank you for visiting Tailored Communications, your Quick Setup Trade Show Displays provider in Canada.

1-800-578-0118 | sales@tailoredcommunications.ca